From 360 reviews
kristin lavin
kristin lavin
I had a great experience with Paradise Pool & Spa. From answer my questions while I researched the hot tub I wanted to the delivery of it, every single person was so helpful and friendly. I would highly recommend this business.
via Google
Pamela Freeman
Pamela Freeman
Seamless.
via Google
Jorge Martinez
Jorge Martinez
Great customer service.
via Google
Angie S
Angie S
Didn’t have the best experience with one of the newer employees they have at our closing, but Mike is very understanding and apologized for our experience. Overall they do a nice job closing/ opening that we know we don’t have to worry. If … read more
via Google
George Schneider
George Schneider
Always helpful pleasant and knowledgeable, thanks
via Google
John Leonard
John Leonard
We used Paradise Pool for many years. We purchase all of our pool supplies there. In addition, they open, close and provide service when necessary to our pool and pump system. Could be happier with them.
via Google
William Menken
William Menken
The people are the best
via Google
Grace Weimmer
Grace Weimmer
Paradise pools and spa exceeded our expectations! The entire team was professional, hard working and always so friendly and helpful. Ashley in the office was knowledgeable and Mike was always available to answer any questions we had. Would … read more
via Google
pj curreri
pj curreri
Ashley, Kyla, Mike, Todd, and the rest of the crew at Paradise could not have been more awesome. 100% amazing service from quote to install and after. It’s always amazing when contractors treat your property as if it was their own. It is … read more
via Google
linda yacono
linda yacono
The office staff was very accommodating. My skimmer and return were leaking, Anthony was able to help.
via Google
Kate Crothers
Kate Crothers
Just moved into a house with a pool and two weeks in had issues with the chlorinator. They were here within days and the young men who came out were soooo nice and friendly!!! Interacted great with my dog and set the timer for the pool for … read more
via Google
t hull
t hull
Always has parts neededPool is 27 year old filter in ground pool.I never have not been able to obtain parts for this vintage filter from them.In stock and back up in less than 1 hourJudy Steve enjoy your retirementYou have more than … read more
via Google
BOSS 302
BOSS 302
They are always very helpful answering my questions and provide me with the products and services I need for my In Ground. pool thank you so very much.
via Google
suzette villagomez
suzette villagomez
Very helpful testing staff usually have plenty of supplies on hand to use..
via Google
jeff bassett
jeff bassett
I needed to replace the pool pump this year. I went and purchased following the direction of the very helpful staff. Well as with all pools or boats I was having an issue. So I gave them a ring to place a service call. I was told 10 to 15 … read more
via Google
Maureen McCall
Maureen McCall
Repairman was kind and courteous! Very knowledgeable about his trade. I will certainly call again if necessary. Very positive experience- very fair rate too!
via Google
Sasha Raichand
Sasha Raichand
Paradise Pools did an amazing job on my pool and I would highly recommend them. Mike and Ashley stepped up to make sure that my deadline was met and Mike has an amazing work ethic! Paradise Pools is lucky to have him and his team!! In fact … read more
via Google
Robert Nichols
Robert Nichols
Great people to deal with and installers were friendly and worked hard.
via Google
Ivonne Marcano
Ivonne Marcano
Professional and courteous from beginning to end. Everyone starting from the store location to construction crew are complete gems. Everyone is very knowledgeable and helpful throughout the entire process. Would highly recommend.
via Google
Neal Vaccaro
Neal Vaccaro
Boys were very nice and efficient. Gave clear instructions on managing 1st couple days. Didn't give me my paid receipt & paid cash. My fault for not asking but shouldn't have to ask.
via Google
Ken H
Ken H
The staff was very helpful and pleasant. We have been using Paradise for years and have always had great service.
Arlene Crescione
Arlene Crescione
Very nice gentleman. They were in and out very quickly. Everything is working great!
Response from business owner
So glad everything went well!
via Google
Dennis Maiorino
Dennis Maiorino
Extremely satisfied with the support, product and service from Ashley, Mike, Pat, Ed and the rest of the Paradise Pool Team. The project required coordination with the landscaping team, deck contractor and electrician. Our new backyard '… read more
Response from business owner
We are so happy you love your brand new pool! You guys were a pleasure to work with
via Google
Diane Janas
Diane Janas
We needed a new motor when opening the pool and they came earlier than projected and got it working. Much appreciated!
Response from business owner
Hi Diane! Thank you for your kind words!
via Google
Lauren Rossi
Lauren Rossi
Paradise Pool & Spa was professional, timely, friendly and did amazing work.
via Google
David Tennant
David Tennant
I went to buy my chemicals today and was not greeted by the 3 girls that were working there there such as, "Good morning thanks for visiting paradise pool how can I help you?" I'm a 73 year old man. No one offer to help me carry my … read more
Response from business owner
Hi Dave, Im sorry that you were not satisfied with your last trip here. When you came in we had customers on the phone on hold, and I was training 2 new girls that just had started so we were trying our best to keep. Again , I apologize and I hope to see you again soon.
via Google
Karen Plaza
Karen Plaza
Great place for pool and spa supplies and service. The Dogs are friendly.
via Google
Rich S
Rich S
On Time delivery. Nice People. Good products.
William Hagemann
William Hagemann
Great company. They Work with you. Let you know all prices up front no suprises. Pool installers are friendly and enjoyable people. Mainly worked with Mike as pool installer of my inground pool and Ashley in office. Could not ask for a … read more
Response from business owner
Thanks for your kind words! You are always a pleasure to work with. We will see you soon!
via Google
Regina Oelkrug
Regina Oelkrug
Great service. Friendly and responsive company. Highly recommend
Response from business owner
Thanks so much for your review!
via Google
Linda & Ray S
Linda & Ray S
I love paradise pools, always kind and helpful!
Chris Ciasullo
Chris Ciasullo
Mike and his men moved my hot tub. Courteous, knowledgeable and professional. Thank you. I would recommend Paradise Pool.
via Google
Karin Falk
Karin Falk
We are so happy we decided to go with Paradise Pool and their recommend contractors. Building a pool is was much more complex process that I had thought, but Mike and his team made everything run very, very smoothly! They are skilled, … read more
Response from business owner
Karin, you and Joe were a pleasure to work with. Thank you for recommending us, and having such kind words to say.
via Google
Mary Naoum
Mary Naoum
Great experience with this company and Jorge. Highly recommend as they were very efficient and always got the job done. Answered all our calls and did great work at an amazing price.
Response from business owner
Thank you for your kind words!
via Google
Brian Leonard
Brian Leonard
Reliable fast and very professional would recommend to anyone
via Google
Scott Mahoney
Scott Mahoney
I highly recommend Paradise Pools for all your pool needs. From installation to service. We installed a pool this past summer, and we have dealt with Mike and Ashley from the beginning and I have to say they are the reason I would keep … read more
Response from business owner
Thank you for such kind words. We are so happy for your family to enjoy the pool next summer. You guys were more than a pleasure to work with 🙂 Til next year !
via Google
Robert Reeves
Robert Reeves
Just delivered a hot tub nice people
via Google
Walter A
Walter A
Excellent, on time and readily fixed the problem
Dan Monzo
Dan Monzo
🤘🤘🤘🤘🤘
via Google
Patrick Kenah
Patrick Kenah
I always enjoy buying from Judy!
via Google
Ray K
Ray K
My wife and I were very impressed with our first visit to your store on 9/21/21. … read more
Doug Radford
Doug Radford
Paradise Pools is a fantastic company. They exceeded our expectations at every step of the inground pool installation. I recommend them highly! Great people to work with.
via Google
Janice Inks
Janice Inks
Always friendly when I’m there. Great deals!
via Google
Matthew Naccara
Matthew Naccara
Just had paradise install a above ground pool and experience was great from the initial purchase to the installation. We couldn’t be happier with the outcome and highly recommend them.
Response from business owner
Thank you Matthew for the kind review! We really appreciate the feed back and kind words.
via Google
Mark Gaglioti
Mark Gaglioti
What ever part I need or question I have paradise pool always helps
Response from business owner
Thanks for the kind review Mark
via Google
Maria Monello
Maria Monello
We recently put in a radiant pool from Paradise Pool & Spa, I dealt with Mike. My experience with them was extremely wonderful, from the office/store staff to the guys during the installation. All my questions were answered & the job was … read more
Response from business owner
Thank you we strive as a team to give all our customers the best experience possible. It was a pleasure working with you and I hope you and the family enjoy the pool.
via Google
Debbie Van Zile
Debbie Van Zile
We were very happy to discover Paradise Pools and Spa. Not only are they close to our son's new home, but after showing Mike a picture of the pool, he knew exactly where it was and told us they had serviced it for the previous owner. Their… read more
Response from business owner
Looking forward to working with everyone in the future! Thank you for the kind review
via Google
Daniel Logan
Daniel Logan
Excellent customer service they went a little extra mile to help you and they knew exactly what I was looking for as in parts for pool and I loved it excellent customer service
Response from business owner
Wonderful to hear, thank you for taking the time to give us feedback.
via Google
Marcy Jaye
Marcy Jaye
Outstanding from start to finish! Exceptional customer service. We are so very happy we used Paradise Pool & Spa to install our new in ground pool. Every person involved went above and beyond during what could have been a stressful process… read more
via Facebook
Marcy Gianattasio
Marcy Gianattasio
We are extremely happy we used Paradise Pool and Spa to install our new in ground pool. It looks exactly like we expected. The service we received from Paradise was amazing. They are extremely professional and very very reliable. We highly … read more
Response from business owner
Hi Marcy- we are so thrilled in hearing how pleased you are. Hoping for many great memories in your pool for you and your family.
via Google
Christine Draghi
Christine Draghi
I would highly recommend Paradise Pools &Spas to anyone looking for impeccable service & installation! My experience from the ordering process to installation was exceptional. Ashleigh, the service manager was so pleasant & professional & … read more
Response from business owner
Christine- It was wonderful working with you. Thank you for being patient with us! Hope you are enjoying the pool, stop by soon and say hi!
via Google
Jay Hernandez
Jay Hernandez
Emily, who scheduled my appointment and Todd who did the service were great. I had another company poolfx come out and in 5 mins they charged me 169 and told me they would get back to me and didnt. When they finally did they seemed as … read more
Response from business owner
We love hearing feedback about particular staff members. Thank you for your kind review.
via Google
Michael Colon
Michael Colon
Everyone is always friendly and very helpful!!
Response from business owner
Great to hear! Thank you for the review Michael!
via Google
William Pierce
William Pierce
I tryed to get places to come out and see what's wrong with my pump and filter ,even a new place here in newton ,a guy called me back angry on the phone telling me he had no time,I call Paradise and explained the situation said they could … read more
Response from business owner
Thank you for the review and kind words! Enjoy your summer!
via Google
Joseph G
Joseph G
Very well the service was excellent the young girl was very friendly and knowledgeable
Sandra Calero
Sandra Calero
We absolutely loved our experience with our pool installation and the workers here. They are so friendly and helpful when it comes to new pool owners. They did such a great job and I would definitely recommend them to others.
Response from business owner
Sandra, Im so very happy to hear that you are pleased with how everything turned out. Hoping for many years of memories in your new investment.
via Google
Mark Shane
Mark Shane
Great service! Fixed the issue!
via Google
Bill L
Bill L
The gentleman that serviced our heater couldn't have been more expedient, knowledgeable , helpful and kind!!! Very, very pleased ! Thank-you!
Bob Dixon
Bob Dixon
Mike and his crew did an amazing and professional job delivering and installing my hot tub. They helped me position it perfectly with friendly, knowledgeable service. Cannot recommend them enough!
Response from business owner
Thank you for your review Bob! Appreciate the kind words.
via Google
Gary Bunje
Gary Bunje
Great people to do business with
via Facebook
Martha G
Martha G
It was Great Staff very friendly and helpful Thank you 🤗
Donald Liu Senior
Donald Liu Senior
Love them!!! No doubt! And the dogs too!!!❤️
via Facebook
Mitch Wilinski
Mitch Wilinski
Bought a new pool pump. The sales staff was great and the installer , Mike was fantastic. He provided great insights on the pool pump care and other pool details.
Response from business owner
Thanks for the kind words Mitch!
via Google
Marianne
Marianne
Always friendly and helpful! Had everything I needed to open my pool.
via Google
Joseph Inglima
Joseph Inglima
Very exceptional service, and friendly employees. Thank you Steve for all your years of service
via Google
Sharon Samolewicz
Sharon Samolewicz
Ashley and crew are polite, friendly and knowledgeable. Nice people to deal with. Thank you!
via Google
Vito T
Vito T
Great 👌😊 everyone was so helpful 😊
Melissa Fairweather
Melissa Fairweather
Such friendly service and knew exactly what I needed. Kyla was amazing.
Response from business owner
Thanks for your kind words Melissa!
via Google
John Wilson
John Wilson
Always a pleasure
via Google
Jacki Vybihal
Jacki Vybihal
Paradise Pools is the best around! Judy & Steve are wonderful, as is the entire staff. There is no better place to go for all of your pool and spa needs!
Response from business owner
Thank you Jacki! Hope you are relaxing and enjoying your new pool!
via Google
Kelly Cubby
Kelly Cubby
They are the best in the business!! I have been a customer for over 20 years. ALL of their staff are friendly and knowledgeable. Top notch quality on everything that they do and the products that they use! Thank you Paradise!!🏝❤
Response from business owner
Thank you Kelly! We appreciate your loyalty for all these years!
via Google
Keith Blessing
Keith Blessing
Staff were very friendly and informative. They gave good suggestions and were very thorough. Well done guys!
via Facebook
Julie Lucente
Julie Lucente
Our favorite pool company! They installed our inground pool last year and we’ve continued to use them for everything. Excellent workmanship, pricing, and customer service! We highly recommend Paradise Pools & Spa!
Response from business owner
Thank you Julie! Hope all is well and that you are just loving your pool this year!!
via Google
Clay White
Clay White
Great service and staff. Very friendly!
via Facebook
Lucille Pagano
Lucille Pagano
Great staff extremely helpful and super friendly.
via Google
Peter Veiga
Peter Veiga
Staff very helpful.
via Google
Steve F
Steve F
What can I say.The staff is great as always.
Kirstin Thoresen-Britos
Kirstin Thoresen-Britos
They always are very helpful with all of my questions & always have the chemicals we use in stock!
via Facebook
Maria Burns
Maria Burns
Left a message looking for information. Got a callback as soon as they opened. Took care of what was needed within 10 minutes. Staff was helpful and courteous.
Response from business owner
Thank you for the kind words Maria! It's always great to start the day with such nice customers!
via Google
Dan Corrigan
Dan Corrigan
I have a Hot Tub Spa that they have Serviced for many years keeping it in tip-top shape. Very responsive and dependable to get the job done!
via Google
Jacquelynne Fontes
Jacquelynne Fontes
They are great!!! Ashley and Mike are the best!!! My only regret is that I didn't fo it sooner.
via Facebook
Donna Mullin
Donna Mullin
Friendly staff, good prices, exceptional service on spa repair and spa opening. I go to Paradise for all supplies.
via Facebook
Jackie Fontes
Jackie Fontes
From start to finish they are the best. Ashley went above and beyond. The entire team is great. Made me think they were all one big family. Surprised when I heard that they were not. Mike was supper patient and knowledgeable. My only … read more
via Google
k pe
k pe
Always professional, reliable, and good pricing. Thank you to the entire team at Paradise Pools.
via Google
carlos garcia
carlos garcia
Good service, very professional!!!
via Google
Vivian Louie
Vivian Louie
Mike, field tech, was awesome! He patiently answered our questions, gave us pointers on how to maintain our pool, and gave us a repair solution that saved us over a hundred dollars!Great supply stock, too.
via Google
Robert Smith
Robert Smith
Excellent communication, friendly service. We used them to close our in ground pool.
via Google
Doug Bradfield
Doug Bradfield
Knowledgeable staff. Friendly and helpful.
via Google
Kristina Blaszak
Kristina Blaszak
I was just at Paradise for water testing. Want to say Thank you to your staff for salt generator resetting instructions. It worked! We have been loyal Paradise Pool & Spa customers since you installed our pool 18 years ago. 😄
via Google
Timothy Fanning
Timothy Fanning
I feel comfortable dealing with pp , there employees are helpful and they always have the right answers for every question. I have only had a pool for the last 4 years my 1 st year I started using a different local supplier it took over 6 … read more
via Facebook
Erin Vrindten
Erin Vrindten
Agent in looking for a pool cover the girls where very helpfully. Highly recommend.
via Google
G Straub
G Straub
Great customer service friendly and knowledgeable always a pleasure to do business was with
via Google
Thomas Kulsar
Thomas Kulsar
Very helpful!
Response from business owner
Thank you, we have a great staff here and try very hard to be friendly and helpful. Judy
via Google
Florence Thomas
Florence Thomas
They help me out a lot very nice I’m very happy 😃
via Facebook
Jess A Lynn
Jess A Lynn
Paradise pools did a great job building my inground pool. I couldn’t ask for anything else. Mike and his team were very personable also. Highly recommend!
via Facebook
Najah Wadley
Najah Wadley
I went to Paradise Pools on 7/25. My water was green & tested for high alkalinity & PH. Had my water tested & was recommended to shock, use a conditioner & powered Muriatic acid. By Sunday my pool was back to normal. The girl who helped (… read more
via Google
marie fine
marie fine
Always have a awesome experience! 🇺🇸🐾
via Google
Rob Figueras
Rob Figueras
Awesome job on a block wall, some steps and an above ground pool. Honestly came out nicer than we ever imagined. Mike and crew got the job done on a pretty big slope, these guys work HARD! They improvise as they go when needed and really… read more
via Google
chrisfav03
chrisfav03
Paradise is the best pool business in Sussex county by far! I wouldn’t use anyone else! All employees are awesome and helpful and I’ve never had a bad experience at the store or when they come and work on my pool! They are very honest and … read more
via Google
Nikia Capo
Nikia Capo
For a first time pool owner such as myself it can be an overwhelming experience ... Paradise Pools and Spa was totally the right choice for my family and I. Mike and his crew was experienced and professional on every level from building my… read more
via Google