From 372 reviews
Five-Star service from my initial call through job completion. What a great experience I had with Paradise Pool and Spa. Kelly (who answered the phone on the second ring) was brilliant, helpful, knowledgeable and caring. I’ve found the … read more
Thank you Paradise . Hot tub is better than expected. Ashley was super helpful thought out the whole process and appreciate all of those that work there for their knowledge and help with the chemicals . Been buying supplies their for … read more
Didn’t have the best experience with one of the newer employees they have at our closing, but Mike is very understanding and apologized for our experience. Overall they do a nice job closing/ opening that we know we don’t have to worry. If … read more
Paradise pools and spa exceeded our expectations! The entire team was professional, hard working and always so friendly and helpful. Ashley in the office was knowledgeable and Mike was always available to answer any questions we had. Would … read more
Ashley, Kyla, Mike, Todd, and the rest of the crew at Paradise could not have been more awesome. 100% amazing service from quote to install and after. It’s always amazing when contractors treat your property as if it was their own. It is … read more
Just moved into a house with a pool and two weeks in had issues with the chlorinator. They were here within days and the young men who came out were soooo nice and friendly!!! Interacted great with my dog and set the timer for the pool for … read more
Always has parts neededPool is 27 year old filter in ground pool.I never have not been able to obtain parts for this vintage filter from them.In stock and back up in less than 1 hourJudy Steve enjoy your retirementYou have more than … read more
I needed to replace the pool pump this year. I went and purchased following the direction of the very helpful staff. Well as with all pools or boats I was having an issue. So I gave them a ring to place a service call. I was told 10 to 15 … read more
Paradise Pools did an amazing job on my pool and I would highly recommend them. Mike and Ashley stepped up to make sure that my deadline was met and Mike has an amazing work ethic! Paradise Pools is lucky to have him and his team!! In fact … read more
The staff was very helpful and pleasant. We have been using Paradise for years and have always had great service.
I highly doubt there is words to describe the professionalism, and worth ethic that this company has! From start to finish everything was strait forward! They were on top of everything from measurements, pricing, availability and timing! I … read more
Extremely satisfied with the support, product and service from Ashley, Mike, Pat, Ed and the rest of the Paradise Pool Team. The project required coordination with the landscaping team, deck contractor and electrician. Our new backyard '… read more
Response from
We are so happy you love your brand new pool! You guys were a pleasure to work with
I went to buy my chemicals today and was not greeted by the 3 girls that were working there there such as, "Good morning thanks for visiting paradise pool how can I help you?" I'm a 73 year old man. No one offer to help me carry my … read more
Response from
Hi Dave, Im sorry that you were not satisfied with your last trip here. When you came in we had customers on the phone on hold, and I was training 2 new girls that just had started so we were trying our best to keep. Again , I apologize and I hope to see you again soon.
On Time delivery. Nice People. Good products.
Great company. They Work with you. Let you know all prices up front no suprises. Pool installers are friendly and enjoyable people. Mainly worked with Mike as pool installer of my inground pool and Ashley in office. Could not ask for a … read more
Response from
Thanks for your kind words! You are always a pleasure to work with. We will see you soon!
I love paradise pools, always kind and helpful!
We are so happy we decided to go with Paradise Pool and their recommend contractors. Building a pool is was much more complex process that I had thought, but Mike and his team made everything run very, very smoothly! They are skilled, … read more
Response from
Karin, you and Joe were a pleasure to work with. Thank you for recommending us, and having such kind words to say.
I highly recommend Paradise Pools for all your pool needs. From installation to service. We installed a pool this past summer, and we have dealt with Mike and Ashley from the beginning and I have to say they are the reason I would keep … read more
Response from
Thank you for such kind words. We are so happy for your family to enjoy the pool next summer. You guys were more than a pleasure to work with 🙂 Til next year !
Excellent, on time and readily fixed the problem
We recently put in a radiant pool from Paradise Pool & Spa, I dealt with Mike. My experience with them was extremely wonderful, from the office/store staff to the guys during the installation. All my questions were answered & the job was … read more
Response from
Thank you we strive as a team to give all our customers the best experience possible. It was a pleasure working with you and I hope you and the family enjoy the pool.
We were very happy to discover Paradise Pools and Spa. Not only are they close to our son's new home, but after showing Mike a picture of the pool, he knew exactly where it was and told us they had serviced it for the previous owner. Their… read more
Response from
Looking forward to working with everyone in the future! Thank you for the kind review
We are extremely happy we used Paradise Pool and Spa to install our new in ground pool. It looks exactly like we expected. The service we received from Paradise was amazing. They are extremely professional and very very reliable. We highly … read more
Response from
Hi Marcy- we are so thrilled in hearing how pleased you are. Hoping for many great memories in your pool for you and your family.
I would highly recommend Paradise Pools &Spas to anyone looking for impeccable service & installation! My experience from the ordering process to installation was exceptional. Ashleigh, the service manager was so pleasant & professional & … read more
Response from
Christine- It was wonderful working with you. Thank you for being patient with us! Hope you are enjoying the pool, stop by soon and say hi!
Emily, who scheduled my appointment and Todd who did the service were great. I had another company poolfx come out and in 5 mins they charged me 169 and told me they would get back to me and didnt. When they finally did they seemed as … read more
Response from
We love hearing feedback about particular staff members. Thank you for your kind review.
I tryed to get places to come out and see what's wrong with my pump and filter ,even a new place here in newton ,a guy called me back angry on the phone telling me he had no time,I call Paradise and explained the situation said they could … read more
Response from
Thank you for the review and kind words! Enjoy your summer!
Very well the service was excellent the young girl was very friendly and knowledgeable
We absolutely loved our experience with our pool installation and the workers here. They are so friendly and helpful when it comes to new pool owners. They did such a great job and I would definitely recommend them to others.
Response from
Sandra, Im so very happy to hear that you are pleased with how everything turned out. Hoping for many years of memories in your new investment.
The gentleman that serviced our heater couldn't have been
more expedient, knowledgeable , helpful and kind!!! Very, very pleased ! Thank-you!
It was Great Staff very friendly and helpful Thank you 🤗
Great 👌😊 everyone was so helpful 😊
They are the best in the business!! I have been a customer for over 20 years. ALL of their staff are friendly and knowledgeable. Top notch quality on everything that they do and the products that they use! Thank you Paradise!!🏝❤
Response from
Thank you Kelly! We appreciate your loyalty for all these years!
Our favorite pool company! They installed our inground pool last year and we’ve continued to use them for everything. Excellent workmanship, pricing, and customer service! We highly recommend Paradise Pools & Spa!
Response from
Thank you Julie! Hope all is well and that you are just loving your pool this year!!
What can I say.The staff is great as always.
From start to finish they are the best. Ashley went above and beyond. The entire team is great. Made me think they were all one big family. Surprised when I heard that they were not. Mike was supper patient and knowledgeable. My only … read more
I feel comfortable dealing with pp , there employees are helpful and they always have the right answers for every question. I have only had a pool for the last 4 years my 1 st year I started using a different local supplier it took over 6 … read more