From 399 reviews
What a spectacular team! Our pool always looks pristine. Every time that we have an urgent matter or question, someone is always available to take our call and walk us through the issue.From the day we open to the day we close, the Paradise… read more
I called paradise when my salt water pool stopped generating chlorine. As a pool owner, you know one problem isn’t just one problem. Paradise went down the rabbit hole rectifying issue after issue (some caused by previous pool company) and … read more
Paradise pool is awesome. I had an above ground pool put in today and the workers were awesome, fast and polite. They took their time teaching me how to clean/use the pool. Thank you, Paradise!
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Glad to hear you had a lovely experience. Thank you for sharing your story! Enjoy your new pool!
I hired them two years ago for my opening and closing. They also worked on my pool heater and chlorinator. They are professional and service what the sell not like some other pool companies I previously used. Store personnel are … read more
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Thank you for the kind words!
I called to see if they had a certain pump in stock for my inground pool. The price was very competitive with any of the internet sites. I enjoy shopping locally and it’s businesses like Paradise Pools that make it easy to shop with our … read more
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Thanks for shopping with us! Appreciate you shopping local with us.
Mike and his team did an outstanding job on my pool renovation. It was a seamless process from start to finish. I highly recommend Mike and his team.The office staff are a pleasure to deal with and are very helpful.If I could give … read more
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Tony, it was a pleasure working with you this year! Thanks for the kind words.
This is my 10 th year with the pool paradise pools installed. I had to get the pump motor replaced yesterday because it seized up . And now it is working great !! It was the first problem I had with the pool in 10 years and the motor is … read more
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Thanks Joe! We appreciate your loyalty with us!
To say Paradise Pools is excellent at what they do would be a serious understatement. Their work and professionalism is top notch. Paradise installed my above ground pool as well as an electric heat pump this year. If I could give more then… read more
10/10 highly recommended Paradise Pools. The staff made the entire process from quote to install so easy. Everyone was very knowledgeable and answered all questions. The install team was quick and efficient! We are very happy first time … read more
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Thanks Tricia! Appreciate your business. It was lovely working with you!
I purchased a spa from Paradise Pools and Spa in 2022 and had a fantastic experience browsing the many options in store. Once we settled on something we liked the Paradise team did a stellar job of removing our old hot tub and installing … read more
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Hi Aaron, thanks for the kind words and great review! Much appreciated.
Five-Star service from my initial call through job completion. What a great experience I had with Paradise Pool and Spa. Kelly (who answered the phone on the second ring) was brilliant, helpful, knowledgeable and caring. I’ve found the … read more
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Thank you for taking the time to write us with your feedback!
Thank you Paradise . Hot tub is better than expected. Ashley was super helpful thought out the whole process and appreciate all of those that work there for their knowledge and help with the chemicals . Been buying supplies their for … read more
Didn’t have the best experience with one of the newer employees they have at our closing, but Mike is very understanding and apologized for our experience. Overall they do a nice job closing/ opening that we know we don’t have to worry. If … read more
Paradise pools and spa exceeded our expectations! The entire team was professional, hard working and always so friendly and helpful. Ashley in the office was knowledgeable and Mike was always available to answer any questions we had. Would … read more
Ashley, Kyla, Mike, Todd, and the rest of the crew at Paradise could not have been more awesome. 100% amazing service from quote to install and after. It’s always amazing when contractors treat your property as if it was their own. It is … read more
Just moved into a house with a pool and two weeks in had issues with the chlorinator. They were here within days and the young men who came out were soooo nice and friendly!!! Interacted great with my dog and set the timer for the pool for … read more
Always has parts neededPool is 27 year old filter in ground pool.I never have not been able to obtain parts for this vintage filter from them.In stock and back up in less than 1 hourJudy Steve enjoy your retirementYou have more than … read more
I needed to replace the pool pump this year. I went and purchased following the direction of the very helpful staff. Well as with all pools or boats I was having an issue. So I gave them a ring to place a service call. I was told 10 to 15 … read more
Paradise Pools did an amazing job on my pool and I would highly recommend them. Mike and Ashley stepped up to make sure that my deadline was met and Mike has an amazing work ethic! Paradise Pools is lucky to have him and his team!! In fact … read more
The staff was very helpful and pleasant. We have been using Paradise for years and have always had great service.
I highly doubt there is words to describe the professionalism, and worth ethic that this company has! From start to finish everything was strait forward! They were on top of everything from measurements, pricing, availability and timing! I … read more
Extremely satisfied with the support, product and service from Ashley, Mike, Pat, Ed and the rest of the Paradise Pool Team. The project required coordination with the landscaping team, deck contractor and electrician. Our new backyard '… read more
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We are so happy you love your brand new pool! You guys were a pleasure to work with
I went to buy my chemicals today and was not greeted by the 3 girls that were working there there such as, "Good morning thanks for visiting paradise pool how can I help you?" I'm a 73 year old man. No one offer to help me carry my … read more
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Hi Dave, Im sorry that you were not satisfied with your last trip here. When you came in we had customers on the phone on hold, and I was training 2 new girls that just had started so we were trying our best to keep. Again , I apologize and I hope to see you again soon.
On Time delivery. Nice People. Good products.
Great company. They Work with you. Let you know all prices up front no suprises. Pool installers are friendly and enjoyable people. Mainly worked with Mike as pool installer of my inground pool and Ashley in office. Could not ask for a … read more
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Thanks for your kind words! You are always a pleasure to work with. We will see you soon!
I love paradise pools, always kind and helpful!
I highly recommend Paradise Pools for all your pool needs. From installation to service. We installed a pool this past summer, and we have dealt with Mike and Ashley from the beginning and I have to say they are the reason I would keep … read more
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Thank you for such kind words. We are so happy for your family to enjoy the pool next summer. You guys were more than a pleasure to work with 🙂 Til next year !
Excellent, on time and readily fixed the problem
We recently put in a radiant pool from Paradise Pool & Spa, I dealt with Mike. My experience with them was extremely wonderful, from the office/store staff to the guys during the installation. All my questions were answered & the job was … read more
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Thank you we strive as a team to give all our customers the best experience possible. It was a pleasure working with you and I hope you and the family enjoy the pool.
We were very happy to discover Paradise Pools and Spa. Not only are they close to our son's new home, but after showing Mike a picture of the pool, he knew exactly where it was and told us they had serviced it for the previous owner. Their… read more
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Looking forward to working with everyone in the future! Thank you for the kind review
We are extremely happy we used Paradise Pool and Spa to install our new in ground pool. It looks exactly like we expected. The service we received from Paradise was amazing. They are extremely professional and very very reliable. We highly … read more
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Hi Marcy- we are so thrilled in hearing how pleased you are. Hoping for many great memories in your pool for you and your family.
I would highly recommend Paradise Pools &Spas to anyone looking for impeccable service & installation! My experience from the ordering process to installation was exceptional. Ashleigh, the service manager was so pleasant & professional & … read more
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Christine- It was wonderful working with you. Thank you for being patient with us! Hope you are enjoying the pool, stop by soon and say hi!
Emily, who scheduled my appointment and Todd who did the service were great. I had another company poolfx come out and in 5 mins they charged me 169 and told me they would get back to me and didnt. When they finally did they seemed as … read more
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We love hearing feedback about particular staff members. Thank you for your kind review.
I tryed to get places to come out and see what's wrong with my pump and filter ,even a new place here in newton ,a guy called me back angry on the phone telling me he had no time,I call Paradise and explained the situation said they could … read more
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Thank you for the review and kind words! Enjoy your summer!
Very well the service was excellent the young girl was very friendly and knowledgeable
We absolutely loved our experience with our pool installation and the workers here. They are so friendly and helpful when it comes to new pool owners. They did such a great job and I would definitely recommend them to others.
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Sandra, Im so very happy to hear that you are pleased with how everything turned out. Hoping for many years of memories in your new investment.
The gentleman that serviced our heater couldn't have been
more expedient, knowledgeable , helpful and kind!!! Very, very pleased ! Thank-you!
It was Great Staff very friendly and helpful Thank you 🤗
Great 👌😊 everyone was so helpful 😊
They are the best in the business!! I have been a customer for over 20 years. ALL of their staff are friendly and knowledgeable. Top notch quality on everything that they do and the products that they use! Thank you Paradise!!🏝❤
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Thank you Kelly! We appreciate your loyalty for all these years!