From 399 reviews
Annette Cremin
Annette Cremin
What a spectacular team! Our pool always looks pristine. Every time that we have an urgent matter or question, someone is always available to take our call and walk us through the issue.From the day we open to the day we close, the Paradise… read more
via Google
Nancy Capriglione
Nancy Capriglione
The staff was knowledgeable and friendly!
via Google
Virginia Donnelly
Virginia Donnelly
I called paradise when my salt water pool stopped generating chlorine. As a pool owner, you know one problem isn’t just one problem. Paradise went down the rabbit hole rectifying issue after issue (some caused by previous pool company) and … read more
via Google
robert pedersen
robert pedersen
nice people fair prices
via Google
Earie St Hilarie
Earie St Hilarie
Paradise Pools are my local services and supply provider. If you are looking for a reliable, trustworthy, and professional team then this is the right choice. Try them and see!
via Google
Andrea Cocula
Andrea Cocula
Always very helpful and knowledgeable
via Google
Sheryl Horn
Sheryl Horn
Everyone is always so helpful and friendly.
via Google
A Romano
A Romano
Very professional neat and timely. Highly recommend for pool installation.
via Google
Adrienne Bowden
Adrienne Bowden
Paradise pool is awesome. I had an above ground pool put in today and the workers were awesome, fast and polite. They took their time teaching me how to clean/use the pool. Thank you, Paradise!
Response from business owner
Glad to hear you had a lovely experience. Thank you for sharing your story! Enjoy your new pool!
via Google
Dennis Sivulich
Dennis Sivulich
I hired them two years ago for my opening and closing. They also worked on my pool heater and chlorinator. They are professional and service what the sell not like some other pool companies I previously used. Store personnel are … read more
Response from business owner
Thank you for the kind words!
via Google
Damian Ferro
Damian Ferro
Great service. Helped us find a pool railing in order to open our pool
Response from business owner
Thanks for the review! Glad we could help you out.
via Google
Charles Sarno
Charles Sarno
I called to see if they had a certain pump in stock for my inground pool. The price was very competitive with any of the internet sites. I enjoy shopping locally and it’s businesses like Paradise Pools that make it easy to shop with our … read more
Response from business owner
Thanks for shopping with us! Appreciate you shopping local with us.
via Google
ANTHONY YOCHUM
ANTHONY YOCHUM
Mike and his team did an outstanding job on my pool renovation. It was a seamless process from start to finish. I highly recommend Mike and his team.The office staff are a pleasure to deal with and are very helpful.If I could give … read more
Response from business owner
Tony, it was a pleasure working with you this year! Thanks for the kind words.
via Google
Joe D
Joe D
This is my 10 th year with the pool paradise pools installed. I had to get the pump motor replaced yesterday because it seized up . And now it is working great !! It was the first problem I had with the pool in 10 years and the motor is … read more
Response from business owner
Thanks Joe! We appreciate your loyalty with us!
via Google
Janira Diaz
Janira Diaz
Love this store they were so helpful and offered us an amazing deal on a new spa!! Definitely our new go to spot thanks guys
Response from business owner
Thank you! It was a pleasure working with you guys as always 🙂
via Google
John Aluotto
John Aluotto
To say Paradise Pools is excellent at what they do would be a serious understatement. Their work and professionalism is top notch. Paradise installed my above ground pool as well as an electric heat pump this year. If I could give more then… read more
via Google
Gene Osias
Gene Osias
Excellent service. Very helpful, knowledgeable and friendly staff.
via Google
Tricia Bright
Tricia Bright
10/10 highly recommended Paradise Pools. The staff made the entire process from quote to install so easy. Everyone was very knowledgeable and answered all questions. The install team was quick and efficient! We are very happy first time … read more
Response from business owner
Thanks Tricia! Appreciate your business. It was lovely working with you!
via Google
Mona Hull
Mona Hull
Nice pool and they are easy to communicate with. Installers were excellent.
via Google
Mark Schulte
Mark Schulte
The staff are knowledgeable, polite and helpful every visit!!
Response from business owner
We appreciate your loyalty all these years!
via Google
Aaron Shrensel
Aaron Shrensel
I purchased a spa from Paradise Pools and Spa in 2022 and had a fantastic experience browsing the many options in store. Once we settled on something we liked the Paradise team did a stellar job of removing our old hot tub and installing … read more
Response from business owner
Hi Aaron, thanks for the kind words and great review! Much appreciated.
via Google
Robert G Walsh
Robert G Walsh
Friendly, courteous, and professional service.
via Google
Karen Sciaraffa
Karen Sciaraffa
Amazing pellet delivery. The guys stacked our pellet bags exactly where we wanted them. Highly recommend.
Response from business owner
Thanks Karen! Appreciate the feedback!
via Google
Becky Storniolo
Becky Storniolo
Thank you so much I am so appreciative about my servi ecall
via Google
Scott Paladino
Scott Paladino
Service guys were great, very professional.
via Google
Joe Sclafani
Joe Sclafani
Five-Star service from my initial call through job completion. What a great experience I had with Paradise Pool and Spa. Kelly (who answered the phone on the second ring) was brilliant, helpful, knowledgeable and caring. I’ve found the … read more
Response from business owner
Thank you for taking the time to write us with your feedback!
via Google
Edward Cooke
Edward Cooke
Patrick is great. Did a wonderful job on my hot tub! Highly recommend!🤗
Response from business owner
Agreed! We are lucky to have such great employees. Thank you for your review!
via Google
kristin lavin
kristin lavin
I had a great experience with Paradise Pool & Spa. From answer my questions while I researched the hot tub I wanted to the delivery of it, every single person was so helpful and friendly. I would highly recommend this business.
Response from business owner
Its been a pleasure! Appreciate the kind words 🙂
via Google
Ken Morgan
Ken Morgan
Thank you Paradise . Hot tub is better than expected. Ashley was super helpful thought out the whole process and appreciate all of those that work there for their knowledge and help with the chemicals . Been buying supplies their for … read more
via Facebook
Pamela Freeman
Pamela Freeman
Seamless.
via Google
Jorge Martinez
Jorge Martinez
Great customer service.
via Google
Angie S
Angie S
Didn’t have the best experience with one of the newer employees they have at our closing, but Mike is very understanding and apologized for our experience. Overall they do a nice job closing/ opening that we know we don’t have to worry. If … read more
via Google
George Schneider
George Schneider
Always helpful pleasant and knowledgeable, thanks
via Google
John Leonard
John Leonard
We used Paradise Pool for many years. We purchase all of our pool supplies there. In addition, they open, close and provide service when necessary to our pool and pump system. Could be happier with them.
via Google
William Menken
William Menken
The people are the best
via Google
Grace Weimmer
Grace Weimmer
Paradise pools and spa exceeded our expectations! The entire team was professional, hard working and always so friendly and helpful. Ashley in the office was knowledgeable and Mike was always available to answer any questions we had. Would … read more
via Google
pj curreri
pj curreri
Ashley, Kyla, Mike, Todd, and the rest of the crew at Paradise could not have been more awesome. 100% amazing service from quote to install and after. It’s always amazing when contractors treat your property as if it was their own. It is … read more
via Google
linda yacono
linda yacono
The office staff was very accommodating. My skimmer and return were leaking, Anthony was able to help.
via Google
Kate Crothers
Kate Crothers
Just moved into a house with a pool and two weeks in had issues with the chlorinator. They were here within days and the young men who came out were soooo nice and friendly!!! Interacted great with my dog and set the timer for the pool for … read more
via Google
t hull
t hull
Always has parts neededPool is 27 year old filter in ground pool.I never have not been able to obtain parts for this vintage filter from them.In stock and back up in less than 1 hourJudy Steve enjoy your retirementYou have more than … read more
via Google
BOSS 302
BOSS 302
They are always very helpful answering my questions and provide me with the products and services I need for my In Ground. pool thank you so very much.
via Google
suzette villagomez
suzette villagomez
Very helpful testing staff usually have plenty of supplies on hand to use..
via Google
jeff bassett
jeff bassett
I needed to replace the pool pump this year. I went and purchased following the direction of the very helpful staff. Well as with all pools or boats I was having an issue. So I gave them a ring to place a service call. I was told 10 to 15 … read more
via Google
Maureen McCall
Maureen McCall
Repairman was kind and courteous! Very knowledgeable about his trade. I will certainly call again if necessary. Very positive experience- very fair rate too!
via Google
Sasha Raichand
Sasha Raichand
Paradise Pools did an amazing job on my pool and I would highly recommend them. Mike and Ashley stepped up to make sure that my deadline was met and Mike has an amazing work ethic! Paradise Pools is lucky to have him and his team!! In fact … read more
via Google
Robert Nichols
Robert Nichols
Great people to deal with and installers were friendly and worked hard.
via Google
Ivonne Marcano
Ivonne Marcano
Professional and courteous from beginning to end. Everyone starting from the store location to construction crew are complete gems. Everyone is very knowledgeable and helpful throughout the entire process. Would highly recommend.
via Google
Jeri August
Jeri August
Everyone is so helpful and pleasant, and if someone is not sure of an answer they will ask someone else. Very nice people!
via Facebook
Neal Vaccaro
Neal Vaccaro
Boys were very nice and efficient. Gave clear instructions on managing 1st couple days. Didn't give me my paid receipt & paid cash. My fault for not asking but shouldn't have to ask.
via Google
Ken H
Ken H
The staff was very helpful and pleasant. We have been using Paradise for years and have always had great service.
Michael Madden
Michael Madden
Service is excellent and they had the parts in needed in stock
via Facebook
Arlene Crescione
Arlene Crescione
Very nice gentleman. They were in and out very quickly. Everything is working great!
Response from business owner
So glad everything went well!
via Google
Denise Ulrich Clarke
Denise Ulrich Clarke
I highly doubt there is words to describe the professionalism, and worth ethic that this company has! From start to finish everything was strait forward! They were on top of everything from measurements, pricing, availability and timing! I … read more
via Facebook
Dennis Maiorino
Dennis Maiorino
Extremely satisfied with the support, product and service from Ashley, Mike, Pat, Ed and the rest of the Paradise Pool Team. The project required coordination with the landscaping team, deck contractor and electrician. Our new backyard '… read more
Response from business owner
We are so happy you love your brand new pool! You guys were a pleasure to work with
via Google
Diane Janas
Diane Janas
We needed a new motor when opening the pool and they came earlier than projected and got it working. Much appreciated!
Response from business owner
Hi Diane! Thank you for your kind words!
via Google
Lauren Rossi
Lauren Rossi
Paradise Pool & Spa was professional, timely, friendly and did amazing work.
via Google
David Tennant
David Tennant
I went to buy my chemicals today and was not greeted by the 3 girls that were working there there such as, "Good morning thanks for visiting paradise pool how can I help you?" I'm a 73 year old man. No one offer to help me carry my … read more
Response from business owner
Hi Dave, Im sorry that you were not satisfied with your last trip here. When you came in we had customers on the phone on hold, and I was training 2 new girls that just had started so we were trying our best to keep. Again , I apologize and I hope to see you again soon.
via Google
Karen P
Karen P
Great place for pool and spa supplies and service. The Dogs are friendly.
via Google
Rich S
Rich S
On Time delivery. Nice People. Good products.
William Hagemann
William Hagemann
Great company. They Work with you. Let you know all prices up front no suprises. Pool installers are friendly and enjoyable people. Mainly worked with Mike as pool installer of my inground pool and Ashley in office. Could not ask for a … read more
Response from business owner
Thanks for your kind words! You are always a pleasure to work with. We will see you soon!
via Google
Regina Oelkrug
Regina Oelkrug
Great service. Friendly and responsive company. Highly recommend
Response from business owner
Thanks so much for your review!
via Google
Bob LaCorte
Bob LaCorte
We were very happy with the response and service for our spa which went cold over the holiday wknd. They came out on short notice on Friday and returned again yesterday to address our problem.
via Facebook
Linda & Ray S
Linda & Ray S
I love paradise pools, always kind and helpful!
Chris Ciasullo
Chris Ciasullo
Mike and his men moved my hot tub. Courteous, knowledgeable and professional. Thank you. I would recommend Paradise Pool.
via Google
Mary Naoum
Mary Naoum
Great experience with this company and Jorge. Highly recommend as they were very efficient and always got the job done. Answered all our calls and did great work at an amazing price.
Response from business owner
Thank you for your kind words!
via Google
Brian Leonard
Brian Leonard
Reliable fast and very professional would recommend to anyone
via Google
Scott Mahoney
Scott Mahoney
I highly recommend Paradise Pools for all your pool needs. From installation to service. We installed a pool this past summer, and we have dealt with Mike and Ashley from the beginning and I have to say they are the reason I would keep … read more
Response from business owner
Thank you for such kind words. We are so happy for your family to enjoy the pool next summer. You guys were more than a pleasure to work with 🙂 Til next year !
via Google
Robert Reeves
Robert Reeves
Just delivered a hot tub nice people
via Google
Walter A
Walter A
Excellent, on time and readily fixed the problem
Dan Monzo
Dan Monzo
🤘🤘🤘🤘🤘
via Google
Patrick Kenah
Patrick Kenah
I always enjoy buying from Judy!
via Google
Ray K
Ray K
My wife and I were very impressed with our first visit to your store on 9/21/21. … read more
Janice Inks
Janice Inks
Always friendly when I’m there. Great deals!
via Google
Matthew Naccara
Matthew Naccara
Just had paradise install a above ground pool and experience was great from the initial purchase to the installation. We couldn’t be happier with the outcome and highly recommend them.
Response from business owner
Thank you Matthew for the kind review! We really appreciate the feed back and kind words.
via Google
Mark Gaglioti
Mark Gaglioti
What ever part I need or question I have paradise pool always helps
Response from business owner
Thanks for the kind review Mark
via Google
Maria Monello
Maria Monello
We recently put in a radiant pool from Paradise Pool & Spa, I dealt with Mike. My experience with them was extremely wonderful, from the office/store staff to the guys during the installation. All my questions were answered & the job was … read more
Response from business owner
Thank you we strive as a team to give all our customers the best experience possible. It was a pleasure working with you and I hope you and the family enjoy the pool.
via Google
Debbie Van Zile
Debbie Van Zile
We were very happy to discover Paradise Pools and Spa. Not only are they close to our son's new home, but after showing Mike a picture of the pool, he knew exactly where it was and told us they had serviced it for the previous owner. Their… read more
Response from business owner
Looking forward to working with everyone in the future! Thank you for the kind review
via Google
Daniel Logan
Daniel Logan
Excellent customer service they went a little extra mile to help you and they knew exactly what I was looking for as in parts for pool and I loved it excellent customer service
Response from business owner
Wonderful to hear, thank you for taking the time to give us feedback.
via Google
Marcy Gianattasio
Marcy Gianattasio
We are extremely happy we used Paradise Pool and Spa to install our new in ground pool. It looks exactly like we expected. The service we received from Paradise was amazing. They are extremely professional and very very reliable. We highly … read more
Response from business owner
Hi Marcy- we are so thrilled in hearing how pleased you are. Hoping for many great memories in your pool for you and your family.
via Google
Christine Draghi
Christine Draghi
I would highly recommend Paradise Pools &Spas to anyone looking for impeccable service & installation! My experience from the ordering process to installation was exceptional. Ashleigh, the service manager was so pleasant & professional & … read more
Response from business owner
Christine- It was wonderful working with you. Thank you for being patient with us! Hope you are enjoying the pool, stop by soon and say hi!
via Google
Jay Hernandez
Jay Hernandez
Emily, who scheduled my appointment and Todd who did the service were great. I had another company poolfx come out and in 5 mins they charged me 169 and told me they would get back to me and didnt. When they finally did they seemed as … read more
Response from business owner
We love hearing feedback about particular staff members. Thank you for your kind review.
via Google
Michael Colon
Michael Colon
Everyone is always friendly and very helpful!!
Response from business owner
Great to hear! Thank you for the review Michael!
via Google
William Pierce
William Pierce
I tryed to get places to come out and see what's wrong with my pump and filter ,even a new place here in newton ,a guy called me back angry on the phone telling me he had no time,I call Paradise and explained the situation said they could … read more
Response from business owner
Thank you for the review and kind words! Enjoy your summer!
via Google
Joseph G
Joseph G
Very well the service was excellent the young girl was very friendly and knowledgeable
Sandra Calero
Sandra Calero
We absolutely loved our experience with our pool installation and the workers here. They are so friendly and helpful when it comes to new pool owners. They did such a great job and I would definitely recommend them to others.
Response from business owner
Sandra, Im so very happy to hear that you are pleased with how everything turned out. Hoping for many years of memories in your new investment.
via Google
Mark Shane
Mark Shane
Great service! Fixed the issue!
via Google
Bill L
Bill L
The gentleman that serviced our heater couldn't have been more expedient, knowledgeable , helpful and kind!!! Very, very pleased ! Thank-you!
Bob Dixon
Bob Dixon
Mike and his crew did an amazing and professional job delivering and installing my hot tub. They helped me position it perfectly with friendly, knowledgeable service. Cannot recommend them enough!
Response from business owner
Thank you for your review Bob! Appreciate the kind words.
via Google
Gary Bunje
Gary Bunje
Great people to do business with
via Facebook
Martha G
Martha G
It was Great Staff very friendly and helpful Thank you 🤗
Donald Liu Senior
Donald Liu Senior
Love them!!! No doubt! And the dogs too!!!❤️
via Facebook
Mitch Wilinski
Mitch Wilinski
Bought a new pool pump. The sales staff was great and the installer , Mike was fantastic. He provided great insights on the pool pump care and other pool details.
Response from business owner
Thanks for the kind words Mitch!
via Google
Marianne
Marianne
Always friendly and helpful! Had everything I needed to open my pool.
via Google
Joseph Inglima
Joseph Inglima
Very exceptional service, and friendly employees. Thank you Steve for all your years of service
via Google
Sharon Samolewicz
Sharon Samolewicz
Ashley and crew are polite, friendly and knowledgeable. Nice people to deal with. Thank you!
via Google
Vito T
Vito T
Great 👌😊 everyone was so helpful 😊
Melissa Fairweather
Melissa Fairweather
Such friendly service and knew exactly what I needed. Kyla was amazing.
Response from business owner
Thanks for your kind words Melissa!
via Google
John Wilson
John Wilson
Always a pleasure
via Google
Jacki Vybihal
Jacki Vybihal
Paradise Pools is the best around! Judy & Steve are wonderful, as is the entire staff. There is no better place to go for all of your pool and spa needs!
Response from business owner
Thank you Jacki! Hope you are relaxing and enjoying your new pool!
via Google
Kelly Cubby
Kelly Cubby
They are the best in the business!! I have been a customer for over 20 years. ALL of their staff are friendly and knowledgeable. Top notch quality on everything that they do and the products that they use! Thank you Paradise!!🏝❤
Response from business owner
Thank you Kelly! We appreciate your loyalty for all these years!
via Google