From 372 reviews
Friendly, courteous, and professional service.
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Amazing pellet delivery. The guys stacked our pellet bags exactly where we wanted them. Highly recommend.
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Thank you so much I am so appreciative about my servi ecall
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Service guys were great, very professional.
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Five-Star service from my initial call through job completion. What a great experience I had with Paradise Pool and Spa. Kelly (who answered the phone on the second ring) was brilliant, helpful, knowledgeable and caring. I’ve found the … read more
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Patrick is great. Did a wonderful job on my hot tub! Highly recommend!🤗
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I had a great experience with Paradise Pool & Spa. From answer my questions while I researched the hot tub I wanted to the delivery of it, every single person was so helpful and friendly. I would highly recommend this business.
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Thank you Paradise . Hot tub is better than expected. Ashley was super helpful thought out the whole process and appreciate all of those that work there for their knowledge and help with the chemicals . Been buying supplies their for … read more
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Seamless.
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Great customer service.
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Didn’t have the best experience with one of the newer employees they have at our closing, but Mike is very understanding and apologized for our experience. Overall they do a nice job closing/ opening that we know we don’t have to worry. If … read more
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Always helpful pleasant and knowledgeable, thanks
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We used Paradise Pool for many years. We purchase all of our pool supplies there. In addition, they open, close and provide service when necessary to our pool and pump system. Could be happier with them.
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The people are the best
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Paradise pools and spa exceeded our expectations! The entire team was professional, hard working and always so friendly and helpful. Ashley in the office was knowledgeable and Mike was always available to answer any questions we had. Would … read more
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Ashley, Kyla, Mike, Todd, and the rest of the crew at Paradise could not have been more awesome. 100% amazing service from quote to install and after. It’s always amazing when contractors treat your property as if it was their own. It is … read more
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The office staff was very accommodating. My skimmer and return were leaking, Anthony was able to help.
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Just moved into a house with a pool and two weeks in had issues with the chlorinator. They were here within days and the young men who came out were soooo nice and friendly!!! Interacted great with my dog and set the timer for the pool for … read more
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Always has parts neededPool is 27 year old filter in ground pool.I never have not been able to obtain parts for this vintage filter from them.In stock and back up in less than 1 hourJudy Steve enjoy your retirementYou have more than … read more
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They are always very helpful answering my questions and provide me with the products and services I need for my In Ground. pool thank you so very much.
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Very helpful testing staff usually have plenty of supplies on hand to use..
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I needed to replace the pool pump this year. I went and purchased following the direction of the very helpful staff. Well as with all pools or boats I was having an issue. So I gave them a ring to place a service call. I was told 10 to 15 … read more
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Repairman was kind and courteous! Very knowledgeable about his trade. I will certainly call again if necessary. Very positive experience- very fair rate too!
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Paradise Pools did an amazing job on my pool and I would highly recommend them. Mike and Ashley stepped up to make sure that my deadline was met and Mike has an amazing work ethic! Paradise Pools is lucky to have him and his team!! In fact … read more
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Great people to deal with and installers were friendly and worked hard.
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Professional and courteous from beginning to end. Everyone starting from the store location to construction crew are complete gems. Everyone is very knowledgeable and helpful throughout the entire process. Would highly recommend.
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Everyone is so helpful and pleasant, and if someone is not sure of an answer they will ask someone else. Very nice people!
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Boys were very nice and efficient. Gave clear instructions on managing 1st couple days. Didn't give me my paid receipt & paid cash. My fault for not asking but shouldn't have to ask.
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The staff was very helpful and pleasant. We have been using Paradise for years and have always had great service.
Service is excellent and they had the parts in needed in stock
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Very nice gentleman. They were in and out very quickly. Everything is working great!
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So glad everything went well!
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I highly doubt there is words to describe the professionalism, and worth ethic that this company has! From start to finish everything was strait forward! They were on top of everything from measurements, pricing, availability and timing! I … read more
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Extremely satisfied with the support, product and service from Ashley, Mike, Pat, Ed and the rest of the Paradise Pool Team. The project required coordination with the landscaping team, deck contractor and electrician. Our new backyard '… read more
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We are so happy you love your brand new pool! You guys were a pleasure to work with
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We needed a new motor when opening the pool and they came earlier than projected and got it working. Much appreciated!
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Hi Diane! Thank you for your kind words!
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Paradise Pool & Spa was professional, timely, friendly and did amazing work.
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I went to buy my chemicals today and was not greeted by the 3 girls that were working there there such as, "Good morning thanks for visiting paradise pool how can I help you?" I'm a 73 year old man. No one offer to help me carry my … read more
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Hi Dave, Im sorry that you were not satisfied with your last trip here. When you came in we had customers on the phone on hold, and I was training 2 new girls that just had started so we were trying our best to keep. Again , I apologize and I hope to see you again soon.
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Great place for pool and spa supplies and service. The Dogs are friendly.
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On Time delivery. Nice People. Good products.
Great company. They Work with you. Let you know all prices up front no suprises. Pool installers are friendly and enjoyable people. Mainly worked with Mike as pool installer of my inground pool and Ashley in office. Could not ask for a … read more
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Thanks for your kind words! You are always a pleasure to work with. We will see you soon!
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Great service. Friendly and responsive company. Highly recommend
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Thanks so much for your review!
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We were very happy with the response and service for our spa which went cold over the holiday wknd. They came out on short notice on Friday and returned again yesterday to address our problem.
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I love paradise pools, always kind and helpful!
Mike and his men moved my hot tub. Courteous, knowledgeable and professional. Thank you. I would recommend Paradise Pool.
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We are so happy we decided to go with Paradise Pool and their recommend contractors. Building a pool is was much more complex process that I had thought, but Mike and his team made everything run very, very smoothly! They are skilled, … read more
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Karin, you and Joe were a pleasure to work with. Thank you for recommending us, and having such kind words to say.
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Great experience with this company and Jorge. Highly recommend as they were very efficient and always got the job done. Answered all our calls and did great work at an amazing price.
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Thank you for your kind words!
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Reliable fast and very professional would recommend to anyone
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I highly recommend Paradise Pools for all your pool needs. From installation to service. We installed a pool this past summer, and we have dealt with Mike and Ashley from the beginning and I have to say they are the reason I would keep … read more
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Thank you for such kind words. We are so happy for your family to enjoy the pool next summer. You guys were more than a pleasure to work with 🙂 Til next year !
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Just delivered a hot tub nice people
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Excellent, on time and readily fixed the problem
🤘🤘🤘🤘🤘
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I always enjoy buying from Judy!
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Paradise Pools is a fantastic company. They exceeded our expectations at every step of the inground pool installation. I recommend them highly! Great people to work with.
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Always friendly when I’m there. Great deals!
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Just had paradise install a above ground pool and experience was great from the initial purchase to the installation. We couldn’t be happier with the outcome and highly recommend them.
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Thank you Matthew for the kind review! We really appreciate the feed back and kind words.
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What ever part I need or question I have paradise pool always helps
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Thanks for the kind review Mark
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We recently put in a radiant pool from Paradise Pool & Spa, I dealt with Mike. My experience with them was extremely wonderful, from the office/store staff to the guys during the installation. All my questions were answered & the job was … read more
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Thank you we strive as a team to give all our customers the best experience possible. It was a pleasure working with you and I hope you and the family enjoy the pool.
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We were very happy to discover Paradise Pools and Spa. Not only are they close to our son's new home, but after showing Mike a picture of the pool, he knew exactly where it was and told us they had serviced it for the previous owner. Their… read more
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Looking forward to working with everyone in the future! Thank you for the kind review
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Excellent customer service they went a little extra mile to help you and they knew exactly what I was looking for as in parts for pool and I loved it excellent customer service
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Wonderful to hear, thank you for taking the time to give us feedback.
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We are extremely happy we used Paradise Pool and Spa to install our new in ground pool. It looks exactly like we expected. The service we received from Paradise was amazing. They are extremely professional and very very reliable. We highly … read more
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Hi Marcy- we are so thrilled in hearing how pleased you are. Hoping for many great memories in your pool for you and your family.
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I would highly recommend Paradise Pools &Spas to anyone looking for impeccable service & installation! My experience from the ordering process to installation was exceptional. Ashleigh, the service manager was so pleasant & professional & … read more
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Christine- It was wonderful working with you. Thank you for being patient with us! Hope you are enjoying the pool, stop by soon and say hi!
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Emily, who scheduled my appointment and Todd who did the service were great. I had another company poolfx come out and in 5 mins they charged me 169 and told me they would get back to me and didnt. When they finally did they seemed as … read more
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We love hearing feedback about particular staff members. Thank you for your kind review.
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Everyone is always friendly and very helpful!!
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Great to hear! Thank you for the review Michael!
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I tryed to get places to come out and see what's wrong with my pump and filter ,even a new place here in newton ,a guy called me back angry on the phone telling me he had no time,I call Paradise and explained the situation said they could … read more
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Thank you for the review and kind words! Enjoy your summer!
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Very well the service was excellent the young girl was very friendly and knowledgeable
We absolutely loved our experience with our pool installation and the workers here. They are so friendly and helpful when it comes to new pool owners. They did such a great job and I would definitely recommend them to others.
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Sandra, Im so very happy to hear that you are pleased with how everything turned out. Hoping for many years of memories in your new investment.
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Great service! Fixed the issue!
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The gentleman that serviced our heater couldn't have been
more expedient, knowledgeable , helpful and kind!!! Very, very pleased ! Thank-you!
Mike and his crew did an amazing and professional job delivering and installing my hot tub. They helped me position it perfectly with friendly, knowledgeable service. Cannot recommend them enough!
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Thank you for your review Bob! Appreciate the kind words.
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Great people to do business with
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It was Great Staff very friendly and helpful Thank you 🤗
Love them!!! No doubt! And the dogs too!!!❤️
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Bought a new pool pump. The sales staff was great and the installer , Mike was fantastic. He provided great insights on the pool pump care and other pool details.
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Thanks for the kind words Mitch!
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Always friendly and helpful! Had everything I needed to open my pool.
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Very exceptional service, and friendly employees. Thank you Steve for all your years of service
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Ashley and crew are polite, friendly and knowledgeable. Nice people to deal with. Thank you!
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Great 👌😊 everyone was so helpful 😊
Such friendly service and knew exactly what I needed. Kyla was amazing.
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Thanks for your kind words Melissa!
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Always a pleasure
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Paradise Pools is the best around! Judy & Steve are wonderful, as is the entire staff. There is no better place to go for all of your pool and spa needs!
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Thank you Jacki! Hope you are relaxing and enjoying your new pool!
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They are the best in the business!! I have been a customer for over 20 years. ALL of their staff are friendly and knowledgeable. Top notch quality on everything that they do and the products that they use! Thank you Paradise!!🏝❤
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Thank you Kelly! We appreciate your loyalty for all these years!
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Our favorite pool company! They installed our inground pool last year and we’ve continued to use them for everything. Excellent workmanship, pricing, and customer service! We highly recommend Paradise Pools & Spa!
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Thank you Julie! Hope all is well and that you are just loving your pool this year!!
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Great service and staff. Very friendly!
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Great staff extremely helpful and super friendly.
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Staff very helpful.
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They always are very helpful with all of my questions & always have the chemicals we use in stock!
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What can I say.The staff is great as always.
Left a message looking for information. Got a callback as soon as they opened. Took care of what was needed within 10 minutes. Staff was helpful and courteous.
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Thank you for the kind words Maria! It's always great to start the day with such nice customers!
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I have a Hot Tub Spa that they have Serviced for many years keeping it in tip-top shape. Very responsive and dependable to get the job done!
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They are great!!! Ashley and Mike are the best!!! My only regret is that I didn't fo it sooner.
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Friendly staff, good prices, exceptional service on spa repair and spa opening. I go to Paradise for all supplies.
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From start to finish they are the best. Ashley went above and beyond. The entire team is great. Made me think they were all one big family. Surprised when I heard that they were not. Mike was supper patient and knowledgeable. My only … read more
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Always professional, reliable, and good pricing. Thank you to the entire team at Paradise Pools.
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Good service, very professional!!!
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Mike, field tech, was awesome! He patiently answered our questions, gave us pointers on how to maintain our pool, and gave us a repair solution that saved us over a hundred dollars!Great supply stock, too.
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Excellent communication, friendly service. We used them to close our in ground pool.
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Knowledgeable staff. Friendly and helpful.
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I was just at Paradise for water testing. Want to say Thank you to your staff for salt generator resetting instructions. It worked! We have been loyal Paradise Pool & Spa customers since you installed our pool 18 years ago. 😄
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I feel comfortable dealing with pp , there employees are helpful and they always have the right answers for every question. I have only had a pool for the last 4 years my 1 st year I started using a different local supplier it took over 6 … read more
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Agent in looking for a pool cover the girls where very helpfully. Highly recommend.
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