Spa Care Basics
- Test water at least once a week and balance as necessary.Always add chemicals to water, never water to chemicals
- Filters should be chemically cleaned at least every 3 months. Soak filter in a degreaser and rinse with a garden hose.
- Replace filters every 12 months If spa is used infrequently, you can wait longer before replacing the filter.
- Drain and refill your spa at least every 3 months; more often with heavy usage.
AFTER YOU DRAIN:
SPA CARE TROUBLESHOOTING
This can be caused by a number of problems. Here are some possibilities:
- Total Alkalinity is too high
- pH is either too high or too low
- Not enough sanitizer in the water
- Total Dissolved Solids are too high
- Calcium level is too high
- Pump is sucking air
- Filter is dirty
- Fine particles won’t filter out
- Filter cycle is too short
- If Total Alkalinity is too high, add alkalinity decreaser according to the directions on your product bottle.
- If pH is not in balance, add the appropriate pH adjuster (either increaser or decreaser) according to directions on your product bottle.
- If there is not enough sanitizer in your water, first test and adjust the pH. Then add sanitizer according to directions on your product bottle.
- If total dissolved solids are too high, drain and refill your spa.
- If your calcium level is too high, drain off an inch of water and add fresh water. Test the water and adjust calcium appropriately.
- If your pump is sucking air, check the skimmer basket and clean if necessary. Make sure all intakes are open.
- If filter is dirty, hose it off and check for tears, fiber breakdown, clogging or collapse. Replace if necessary.
Don’t confuse foaming with bubbles made by a bubble generator. Tiny ozone bubbles do not cause foaming. Some possible reasons for foaming are:
- Household cleaners used in the spa (**DO NOT EVER USE HOUSEHOLD CLEANERS IN YOUR SPA**)
- Cosmetics, soaps, suntan lotions or body oils Some tile and vinyl cleaners can also cause foaming
- High pH
- Air leak in the plumbing
- Too little sanitizer
- Calcium in the water
- Generally, you should test and balance your water or squirt defoamer over the water surface. It may be less effort to drain and refill the spa.
- Advise spa users to rinse soap off thoroughly in the shower before using the spa. Double rinse bathing suits before going in the spa. Do not use detergents to launder bathing suits. Rinse them in the sink with plain water.
- If you suspect there is an air leak in the plumbing, call us to locate and repair the leak.
It is possible, although rare, that there is algae in your spa. This could also cause staining.
Offensive odors and tastes
Weak Flow from Jets
This may be caused by:
- Water level is too low
- Skimmer or intakes are clogged
- Filter is clogged or collapsed
No Water Flow/Pump is On
- Something blocking the intakes
- Pump sucking air from air leaks in lines or low water level.
- Pump plugs are not airtight.
- Broken pump impeller
Pump Does Not Turn On
- Circuit board malfunction, short circuit, etc.
- Seized pump/motor shaft ball bearing
- Electricity is off
If the pump does not turn on or you suspect other problems, give us a call and set up a service visit.
Heater Not Working/Slow to Heat
Spa Losing Water
Got Questions? Inquiries? Contact Us Today!